My husband kind of set us up for trouble the day we signed the agreement with her. She wanted special fine screens and offered to pay half for them. He said that since the screens needed replaced anyway that we would pay for them 100%...so now we will be paying $30 per window for these special screens when reg. ones I am sure would have been less. So, this has led to her asking for a new kitchen sink and a shower door instead of the curtain. Told her no for both of those and now she also did with the cooler. Just need to get the boundries re-set back to where they belong! I am working on that! Don't get me wrong, we will do anything that the unit NEEDS, but we will no fulfil all her WANTS.