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Does anyone have experience with ALE Solutions? - Landlord Forum thread 238490







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Does anyone have experience with ALE Solutions? by Becky (Indiana) on October 26, 2011 @10:25

                              
I was wondering if anyone out there has dealt with ALE Solutions. According to their web site (www.alesolutions.com), they are "a nationwide temporary housing provider focused exclusively on serving insurance companies and their policyholders to provide temporary housing solutions." They contacted me yesterday about renting our single family home to provide temporary housing for a local family that recently had a house fire.

I have never worked with them and would appreciate feedback from anyone who has. Thank you!
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Re: Does anyone have experience with ALE Solutions? by Anonymous on October 26, 2011 @10:32 [ Reply ]
it's a scam - these agencies ONLY deal with registered LL's with their services.
the call you got was from the prospective 'tenant' that wants to move into your house, have you chase a phoney person for the rent and then make you evict them

they're gypsies
kellyseidler@yahoo.com
Re: Does anyone have experience with ALE Solutions? by Anonymous on October 26, 2011 @12:55 [ Reply ]
Reading their website, it is obvious that these folks are contractors who work with insurance companies or insured owners to offer temporary housing when a property has been damaged and must be vacated to be rebuilt or restored. This means your property will be offered to folks on a short-term basis and you will be dealing directly with a large company that does not have a physical presence in your city. While the tenants are likely to be average folks waiting for their house to be rebuilt, you will not be dealing with them directly. If you have a problem, you'll have to handle it with ALE by phone or email and that doesn't sit well with me. Personally, I wouldn't do it. Don't want short term rental, frequent turnover, long periods of vacancy, and unknown tenants in my units.
Re: Does anyone have experience with ALE Solutions? by Anonymous on November 1, 2011 @15:19 [ Reply ]
I absolutely love them.
pay on time..
Re: Does anyone have experience with ALE Solutions? by michelle (california) on December 19, 2011 @20:28 [ Reply ]
I am a licensed realtor and specialize in the leasing of properties. I have worked with numerous companies like this one with great success. I will be moving one of their families into one of our rentals this week and will check back and let you know how this company works out. Benefits are: if you don't mind or actually need a short term lease is that they pay over the asking price. (In my case) $500 over for this rental and they pay on time... Sometimes my clients that rent out actually need a tenant for a short term every so often. The increase in rent makes up for a vacancy. I will check back after to let you know how this company worked out...
Re: Does anyone have experience with ALE Solutions? by Anonymous on March 26, 2012 @12:21 [ Reply ]
Speaking as a displaced homeowner, A.L.E. has done absolutely nothing to find me living quarters and in fact refused payment on a condo we (my husband and I) wanted to rent while approving payment on a hotel room that cost twice as much as the condo. They must have some kind of a sweet deal (kickbacks?) with hotel chains to arrange for clients to stay in hotels while refusing less expensive single-family housing options. As a consumer, I am not at all happy with A.L.E. solutions, and it looks like I'll be stuck in a hotel room for the next 4-6 months while my house is being rebuilt.
Re: Does anyone have experience with ALE Solutions? by brad winget (Utah) on September 12, 2012 @16:50 [ Reply ]
Yes, they are great. I've worked with them on multiple occasions on my homes here in SLC. We own Utah's Best Vacation Rentals and they were reputable and good to work with.
Re: Does anyone have experience with ALE Solutions? by Anonymous on September 12, 2012 @16:52 [ Reply ]
Yes, they are great. I've worked with them on multiple occasions on my homes here in SLC. We own Utah's Best Vacation Rentals and they were reputable and good to work with.
Re: Does anyone have experience with ALE Solutions? by steve (california) on October 6, 2012 @08:51 [ Reply ]
stay away from them
for one they charge you 10% for making a phone call or two--for another thing they are rude and disrespectful --especially when they call to arrange lodging so that when you arrive you get pissed off staff
we had valuables taken from our room --stolen by staff-- and extra cleaning fees added to our bill due to the unprofessional contacts and personal comments ALE related to the various hotels we stayed at.
just book your own rooms directly by contacting the sales manager directly
Re: Does anyone have experience with ALE Solutions? by Kim on May 7, 2013 @17:18 [ Reply ]
I am sure ALE solutions pays property owners their rent on time. But as a displaced home owner out of my home for 5 monthes they were a nightmare, harrassing, and trying to scam my insurance out of more money by picking up rental furniture before rent was up every month. My rental on furniture was from the 6th of the month to the 6th of the month but they would send me letters scheduling pick up the 15th of the month and threatening extra charges if I did not make it availible. When I finally just moved back into my house(before it was completed because I was tired of the biweekly hassle) they refused to pick up their furniture because I put they extra linens and things out for them on the furniture so they didn't have to dig them out, an still had belongings in the apartment. And of course notified me they were going to charge extra as they could not possibly move a magazine off a coffee table. It has been a nightmare and I would not advise anyone to use ALE Solutions!
Re: Does anyone have experience with ALE Solutions? by A landlord (Il) on June 4, 2013 @11:09 [ Reply ]
I have worked with them as a landlord and it has been nothing but a big mess! I never get returned phone calls from them and have had to chase them for money. Do not trust these people!
Re: Does anyone have experience with ALE Solutions? by Drew (Georgia) on July 10, 2013 @10:31 [ Reply ]
We lost out home about a year ago. State Farm assined ALE to provide us with temporary living. ALE worked with realtors to find us a temp. house to live in. They were great. While they where looking we found a house for rent not to far away and in the same school district. I contacted the Land Lord and filled out an app with ALE. It was very smooth. ALE was easy to deal with they returned every call in a timely manner and even when my account rep was on vacation there was a qualified back up to assist with anything we needed. They run a well oiled machine? LOVE THEM I GIVE THEM A SOLID 10!!!
Re: Does anyone have experience with ALE Solutions? by Jane (MI) on November 5, 2013 @15:52 [ Reply ]
I wish I had seen this thread before I ever rented to an ALE tenant.

THEY ARE A NIGHTMARE. AVOID ALE AT ALL COSTS!!!!
Re: Does anyone have experience with ALE Solutions? by Margo Mateas (California) on November 26, 2013 @01:06 [ Reply ]
ALE is 100% legit. They work for insurance companies and pay for the housing for people who are displaced, etc. We lost our home in a tornado last May and ALE has paid all of our hotel bills since then. They pay immediately and have an excellent reputation. They are professional and very competent. I wish everyone was as good as they are!
Re: Does anyone have experience with ALE Solutions? by Cliff on January 31, 2014 @08:02 [ Reply ]
My family and I recently dealt with ALE and they were great. We lost our home in Aug '13 to a fire and ALE called us the very next day to talk living arrangements. First they put us up in a hotel. We contacted them to let them know that we were not happy with the hotel and ALE found us an apartment close to our jobs. ALE took care of paying the monthly rent and went so far as to furnishing the apartment with everything we needed from bedrooms to bathrooms to washer and dryer. They even provided dishes and cutlery. Not only did the provide TVs for each room, but bath towels as well. My family had a wonderful experience with ALE and we would recommend them to anyone looking for short term leasing.
Re: Does anyone have experience with ALE Solutions? by Anonymous on January 31, 2014 @15:39 [ Reply ]
Hi - our house caught on fire in February of 2012. ALE found us a house that was big enough in our own school district that was very difficult to find in our area.The landlord provides a gardener. I have been a good tenant and tried to keep the house clean. I have been there for 2 years because my house is still not finished. We also have a dog, which was also problematic. Initially they got us a 6 month lease. But because the insurance lagged on releasing funds, which caused rebuilding to not even start until well after a year after the fire, we had to keep asking for extensions on the rental. AT first they gave us extension 3 months at a time. Then they started to do it for shorter periods of time. If I was the landlord I would be upset because you like to know if your house will need to be cleaned and rented out next month or not.But ALE was not the problem with that. It was the insurance. On the other hand, ALE does pay well over the going rental cost for the property, so that may make up for it. Also, landlords should ask if the tenants will have enough ALE to extend their rental should the house not get finished within a certain period of time. Even though we have far more than enough ALE coverage, our house is only halfway built and the insurance has ony extended our rental to the end of March and still has not released the remaining funds necessary to finish it.

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