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Re: Do you make a courtesy call ? by Jack Klein (NY) on July 2, 2012 @22:43

                              
We used to do a courtesy call before sending a late notice but learned that for most tenants the written late notice with late fee has more of a positiuve impact.
A personal call is nice when you have one or 2 rentals and like that down home communication with them, but when you have a large # of tenants, written notices are your best best.
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