We are joint freeholders on a building conversion into two flats. We own the ground floor one and have lived here for 5 years. The upstairs flat has tenants and we are having huge issues with the noise from the children running up and down the hallway and in the lounge. They have two children and have lived there for around 2 years. During this time the noise has got progressively worse and we have talked to both them and the owner about it with no resolution. The floors I believe are wood laminate and there is obviously no soundproofing between us.
This unfortunately is making our lives an absolute misery, I have a chronic illness and work from home three days a week - the noise is making me more stressed than normal so the working from home doesn't help. On average it lasts a couple of hours in the morning and then from 5-8pm most nights. The weekends are intolerable as it happens most of the day until around 8.30pm at night.
We have contacted the council who although they have sent a letter - believe there is little they can do as its due to the children. However my question is - as joint freeholders do we have any rights to make the other flat owner install sound proofing? They were ignoring it until the council sent a letter but perhaps now is the right moment to ensure its done.
This will be a chronic problem for you as you are freeholders who will not be moving and the upstairs are tenants who will change from time to time. Is it possible that you could purchase the upstairs flat so you could have more control over who lives there and the noise level?