Direct TV - Landlord Forum thread 324467

Direct TV by Sue (new hampshire) on September 15, 2014 @16:18

I just went to do some work on my sfh, which had been totally renovated 3 years ago, inside and out. My prior tenants wanted direct tv and I said sure, just stick to the facia board, not anything on the vinyl siding, no dish, no holes in or on the vinyl. I got a call from the installer and was asked to come over and verify proper placement of the dish/wires. My new tenants wanted direct tv, the satellite was still there, so I said go ahead. This time I did not get a call from the installer. He moved the dish to the other end of the house and drilled a hole in the brand new vinyl siding!!!

I just got off the phone with direct tv. Simply stated, even though I own the property, I cannot file a claim because I am not an approved user on the account. That is pure BS, but what can you do when they keep transferring you around and you get no where. They want me to let the tenant file a claim, because I cannot. More BS. I think I need to have the tenants put me as an authorized user, so I can make the claim, but am afraid that may negate my claim, because then the owner approved the installation, not the tenants. What is my next step?

Thanks ahead, my head is about to burst from talking with possibly uninformeds.

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Re: Direct TV by Lighthope on September 15, 2014 @16:26	[ Reply ]

First question: Do you have anything in writing which states where they can and can not install? > They want me to let the tenant file a claim, because I > cannot. Against DirecTV? They have a point in a roundabout way. You charge the tenant, and the tenant makes the claim against DirecTV. Legally, you can go after DirecTV and skip the tenant, though they'll just say that the tenant said installing there was okay. Best bet: charge the tenant and let the tenant hassle with DirecTV. Lighthope Pearls of Wisdom - "The most terrifying words in the English language are: I'm from the government and I'm here to help." - Ronald Regan

Re: Direct TV

Re: Direct TV by B on September 15, 2014 @17:05	[ Reply ]

Installers often work for contractors so that DirecTv and Dish Network can not be sued for damages. If you think you might have to take legal action, then you need to get something with the contractors company name, sometimes its on the truck but sometimes its not. It will be on the work order that the customer signs. Installers will often lie to you and tell you they work for DirecTv or Dish Network this is a bad sign it tells you they dont want you to know what company they work for. Also in many states installers are required to have a Electricians low voltage license for every city he works in. In such cases, the local law will also require the installer to give you that license number. Contact your local city hall/ building department to see if a low voltage license for satellite installers is required in your area. If its required you can forbid unlicensed installers.

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Re: Direct TV by Anonymous on September 15, 2014 @17:25	[ Reply ]

Not related to your problem… but how do you get Direct TV to remove the dish when the tenant moves out? I've been calling and calling and they won't come get it. It's cemented into my front lawn and I can't get it out myself.

Re: Direct TV by Anonymous on September 15, 2014 @17:41	[ Reply ]

What a crock. You own the house. Tell them you don't give a flying fig what their policies are. They damaged YOUR house -- FIX IT. Put this in writing and send certified mail

Re: Direct TV by MrDan (Georgia) on September 15, 2014 @17:59	[ Reply ]

You need to have a 'Satellite Installation' adendum for your lease, that the tenant signs, listing the rules and penalty for dish installation. Please read the following; http://www.directv.com/see/pdf/installationpermissionform.pdf There was a class action lawsuit a few years back, I believe it was dismissed on technical grounds. Maybe it has been revieved? You can also require the tenant to have an insurance policy . Many landlords require a minimum of $100,000.00 to cover dish installation. As you can see 'Dish Companies' avoild any responsibility. FCC gives the tenant the right to have a dish, but you can control the location and the way its mounted within reason.

Re: Direct TV by Katiekate (New York) on September 15, 2014 @20:51	[ Reply ]

I took Direct TV to small claims court and won. They must have the written authorization from the owner of the property. When I demanded to see this authorization letter (I expected to see the tenant forged my signature) ...turns out they had no written authorization at all. I repaired the roof and the holes in the vinyl siding, and sued for the cost.

Re: Direct TV