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Re: Tenants asked me to buy them a microwave - Landlord Forum thread 249102

Re: Tenants asked me to buy them a microwave by ERIC on February 25, 2012 @15:58

                              
What is the risk, vs. reward? For less than $100, you keep them happy.
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Re: Tenants asked me to buy them a microwave by Anonymous on February 25, 2012 @16:53 [ Reply ]
The risk is setting an expectation that I am a supplier of small appliances. What is a reasonable cutoff point? This is about setting proper boundaries, not the cost of the item.

What if it was a toaster? How about a vacuum cleaner or steam iron? What about a napkin holder or charcoal grill?

It's just as easy to say with any of those items that I can keep them happy due to the expense being small. They knew when they signed the lease that the kitchen didn't have a microwave. I know that when I sign up for something to properly set my expectations. I think this would have been different had they brought this into the negotiation process when reviewing the lease.
    Re: Tenants asked me to buy them a microwave by Anna Mouse on February 25, 2012 @17:04 [ Reply ]
    I completly agree with you and understand where you are coming from regarding proper boundaries. My concern would also be if you said use what is next. Also if you were to buy them a toaster, microwave and napkin holder shouldn't you increase the rent?

    In my opinion money spent on your unit for upgrades should be on your timeline and should be items that will increase the value of the property. For example when do you need to replace your hot water heater or maybe the furnace?

    All that said, I just looked on craigslist and found a microwave AND a small palm tree for $15. (hehe)


    Re: Tenants asked me to buy them a microwave by ERIC on February 25, 2012 @18:15 [ Reply ]
    It's not about setting boundaries. It is about what it takes to keep a customer happy, and still make a profit. A good customer is worth a lot. It really depends on what your objective is. If you have taken in a customer that cannot afford a microwave, it may have been a mistake to begin with.

    When you open up a checking account at a bank, you get a free toaster...

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