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How to manage small repairs
by Linda (NV)
on August 23, 2015 @15:32
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I have this new tenant when he move in he gave me a list of some things they wouldn't work, most of them were very small things and I would say even petty things, the biggest repair was the sprinklers in the back yard. Everything was repair including the sprinklers, of course, everything was repair to the T. Now he said one or more sprinklers are broken and flooding the grass. I asked how did they broke and his answer was "I guess they broke every so often" They were repair a month ago. The maintenance person told me sprinklers don't brake by themselves, The dogs broke it or the person who cut the grass broke it I guess he cut the grass himself . The contract has that he has to maintenance the garden and in the maintenance chapter of the lease agreement said he is responsible for minor repairs and for what he, his guests, or animals brake. Now he also complain that he doesn't like the screen door and wants a new one. He calls because he doesn't know how to turn on a water heater , or he doesn't know how to set the clock for sprinklers,or a bulb burn and need change. He is grown up man, not a teenager who doesn't have a clue about house things. I imagine in this days everybody knows how to turn on a water heater. This is his second month and I feel I have to educate him about repairs, I do not want to be rude but at the same time I do not want him to take advantage and come with everything he brakes in the house that it is his responsibility. I do not think is fear I have to pay for things that he brakes or buy new things because he doesn't like them. So Please any advice how to handle this tenant?
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Re: How to manage small repairs
by Anonymous
on August 23, 2015 @21:24
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Start with the newly repaired, now broken, sprinklers. Advise the tenant that the system was repaired to working order and any new damage is necessarily damaged caused by tenant, his guests or pets, and he is financially responsible for the repair. Then you repair it (so it is done correctly) and invoice him for the cost. Hopefully you used a lease which classifies all such charges as "added rent" and if he doesn't pay up you can move him out.
I wouldn't sweat having to show him how the mechanics of the home operate -- if he hasn't ever been a homeowner, or has never lived in a house (as opposed to a condo or apartment) he may never have to turn on a waterheater. Show him the basic operations of the mechanical systems, including how to clear & reset a jammed disposal, if you have one, and how to change the HAC filters. This simple training will help you maintain your rental property in the long run.
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Re: How to manage small repairs
by Anonymous
on August 24, 2015 @20:21
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The list your new tenant was a list of things that would appear on a move-in list so the tenant would not be charged. Some of them might need repair while others done. If your maintenance person was responsible fro punching out the rental, you should address the missed items. The same with a sprinkler head that is set to high and is damaged by a mower. Fix these items and move on unless you desire to deal with a unhappy tenant during the lease term.
Did anyone go over each area of the property and show the tenant how to use or operate items? That should have been done during the inspection tour between landlord and tenant. If the water heater was off, just shows that no one inspected it for problems. Looks as if the rental was not properly repaired prior to new tenants moving in.
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Re: How to manage small repairs
by Linda (NV)
on August 25, 2015 @17:25
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Thank you everybody for the answers. Water heater was on vacation I had the utilities on and while the house is empty I do not need to pay extra utility's for nothing. I did this for 15 years he is the firs one no to know how to turn it on. He had a walk through and he check everyhing with the agent before he moved in. I think he knows what is he doing he try to push it as far as he can.
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