Re: Tenant complain uncleaned condition - Landlord Forum thread 339579

Re: Tenant complain uncleaned condition by Andrea (GA) on October 7, 2015 @12:25

The "speculation" that there is mold does not bode well. Do you think there is a chance that is true? If so, you need to have someone test and remediate asap. I don't know if even toxic molds cause nose bleeds. Either way, I think using the happy clause to let them out of the lease may be best for everyone.

Now, regarding the cleaning...yes, it is true that there are different cleanliness standards for different people. But anything less than "deep clean" is unacceptable to me as a landlord when new tenants are moving in. Did the tenant offer pictures of the condition? What does the PM say? Has he/she been out to take a look?Because dirty blinds, spider webs, and nasty-smelling, stained carpet certainly qualifies as dirty to most reasonable people.

It sounds like you need to raise your standards--both for cleanliness and for property management. I would (if possible) start over with another tenant, another PM, and a spotlessly clean property.

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