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tenant late for rent payment - Landlord Forum thread 354897

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tenant late for rent payment by Sandra (NV) on November 3, 2017 @08:59

I used erentpayment for the tenants to paid rent. Due to the problem it was last month I can canceled this method of payment and this month I collected personally the rent.
I have this tenant that the he went through the process to get his October rent to refund to him from erentpayment.
The website of erentpayment shows he did indeed got his money back.
But he does not answer to me, nor he paid rent yesterday, today stat the late fees.
I want to send him the 5 days pay or quit, can I ask the month of october too? Because even though he paid through their website I never received the money and the website shows the money is back in his account. So what is the legal way to ask him to pay me for October and November?
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Re: tenant late for rent payment by Anonymous on November 4, 2017 @04:40 [ Reply ]
How is the tenant to pay rent since you have cancelled erentpayments? Did you provide an alternative way for tenant to pay? Does your lease require rent being paid through erentpayments?

"can I ask the month of October too?... I can canceled this method of payment and this month I collected personally the rent." I'm confused, are you saying you collected November rent, but not October? How can you apply late fees to November rent if you have personally collected it?

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