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Re: water heater problem
by lamac66 (ga)
on February 8, 2018 @13:22
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unfortunately you got bad advice and the run around. Home warranties are good if you read the agreement complety and go with a reputable company. Mine has saved me quite a few times. From my experience there was only one company that did the right thing no matter what. I think they are especially good for older properties. The saving monthly thing works with newer homes as they tend to have the less problems if they were built with quality workmanship.
Someone suggested going with local small companies and I totally agree. They appreciate your business much more and are way more reasonably priced.
As far as your tenant, like someone said offer something good that is comparable to the inconvenience. This was a good learning experience eh?
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Re: water heater problem
by Erik (NV)
on February 8, 2018 @16:44
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Thank you. When I bought this home warranty it was second in the list of reviews, never expect a problem like this! But funny enough , they call me to sell me a plan, and when I ask do you cover water heaters , he tells me yes, so I went and told him all the problem I have with them so he pass me with a manager, he was nice but he said they do not cover leaks so he only offer $170 for compensation, which is noting considering the expene is $2000.
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Re: water heater problem
by Josh (AL)
on February 8, 2018 @20:25
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And most of the time, the smaller electrician/plumbing/carpenter businesses do better work than the bigger companies.
I also would 100% do away with any type of home warranty junk, it's all a gimmick. The explanation of only covering a part that failed in a hot water heater and not the tank itself explains that it's a gimmick in itself. Good luck!
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