id say if your lease language is good, bill it as added rent and carry past due balance forward with late charges as necessary. first money in goes to oldest charges first. would I evict for something like this -- probably not,.... but as the late charges accrue the tenant may get the message.
appliances are the bane of all of us and ive gotten away from including them, including refrigerators.
i write my leases excluding any non built ins and present washers and dryers and fridges as as is and not maintained by LL.
Thanks and I do have added rent language built in the lease. However this particular is very clean and pays timely. She is saying this is normal wear and tear on the applice and not her fault. Iím just undecided if I should stand my ground or do something else. Thanks for your input.