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keeps texting why I would not accept his applicati - Landlord Forum thread 361486

keeps texting why I would not accept his applicati by vkk on August 17, 2021 @21:00

                              
After I denied his application, he keeps texting me (nicely) and asking why I wouldn’t accept them.

His and his wife’s credit scores are 630-700, and annual income is $60k , both are not so impressive. But, I let them to tour my rental apartment anyway. So, if I say to him that your credit score and income didn’t reach to the requirements .he could say why did you let me tour the apartment at beginning with since you knew information about me

What should I say or do to him?
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Re: keeps texting why I would not accept his applicati by Garry on August 17, 2021 @21:34 [ Reply ]
Text him back, saying exactly what you just said---- " I'm sorry, but your credit score and income did not reach my minimum requirements " If he texts you back, just don't answer him back. After texting you several times, maybe over several days, and getting no response from you, they will eventually stop texting.
Re: keeps texting why I would not accept his applicati by Jason on August 18, 2021 @05:35 [ Reply ]
I agree with Garry. Text him/her once and ignore the follow up questions.
Re: keeps texting why I would not accept his applicati by Daniel (CA) on August 18, 2021 @15:52 [ Reply ]
what state?
so did you check their credit score before letting them tour or did they tell you?

also be aware that if you deny based on credit report (or say so) then you will have to follow the compliance regulations that comes with the claim.

also be aware that if you deny based on a discriminatory point then you could be held liable.

you never have to justify why you let them tour & it may be a HUD violation if you do not open your doors to all perspective tenants.

I would answer with a less definitive point- found a better applicant... rental history.

Re: keeps texting why I would not accept his applicati by Daniel (CA) on August 22, 2021 @14:58 [ Reply ]
Name

Oops, Email etiquette?
¨ Please refrain from including irrelevant or inappropriate information in your text messages or emails ………………in the following way:
¨ ________________________________________________________
¨ ________________________________________________________
¨ ________________________________________________________
¨ Please refrain from contacting us through text messages or emails because netiquette has been violated ………………in the following way:
¨ ________________________________________________________
¨ ________________________________________________________
¨ ________________________________________________________



Please abide by your lease and submit all future correspondence in writing to the address below.
Please abide by our correspondence policy and submit all dealings in writing to the address below.



Signature/Date 
Email and TEXT Message Disclaimer:
To Tenant:

1. Please note that email and text messages are not accepted method of communicating with your landlord.
2. While the use of emails and text messages may be convenient and quick, and helped to expedite past interactions with the landlord, the use of emails and text messages present problems as well.
3. You are notified that responses to emails or text messages are not an accepted form of notification from Landlord; in addition, landlord may inadvertently or unintentionally skip text messages and emails.
4. A formal written letter to a landlord accomplishes many things. For one, it reaffirms the tenant’s reason for contacting the landlord. Second, it helps to give second thoughts to the writer about the necessity of a complaint or issue for contacting the landlord. Third, by making a hard print of a letter, the writer has an extra step to make sure the tone of a letter is appropriate to the tone desired.
5. Emails and text messages usually lack the proper tone of the communication desired and while leisure communications between friends can be disregarded; however, communications between customer and vendor can’t professionally disregard implied tones. Enforcement may be required once unlawful or unreasonable demands are expressed.
6. The use of emails and text messages between landlord and tenant should be limited to being short brief and concise. Such as Happy New Year, FYI rents late but is on its way, expect a letter in the mail, Help, the roof is leaking.
7. Finally, this disclaimer is only to inform current tenants of the idea and courteousness of the concept of netiquette in the digital communication age.
Email Disclosure Based on the concept in these web pages:
http://www.morebusiness.com/running_your_business/marketing/emailtone-mb.brc
http://careerplanning.about.com/od/communication/a/email_tips.htm


Signature/Date
Re: keeps texting why I would not accept his applicati by Joel on August 24, 2021 @11:20 [ Reply ]
Keep in mind that legally, you need to provide an Adverse Action Letter to anyone you've denied for CREDIT REASONS.
You could wind up in hot water if you don't follow the law.

Check theLPA's Essential Forms page for the Denail Letter/ Adverse Action Letter package under Category 2. Rental Applications, Tenant Screening, Move-In

Also why not use John's "Non-rejection Rejection" https://www.thelpa.com/lpa/what/3reject.html

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