Text & Email Disclaimer - Landlord Forum thread 361495

Text & Email Disclaimer by Daniel (CA) on August 22, 2021 @15:00

This is what I send to tenants that misuse digital communications media.

Name

Oops, Email etiquette?
и Please refrain from including irrelevant or inappropriate information in your text messages or emails ЕЕЕЕЕЕin the following way:
и ________________________________________________________
и ________________________________________________________
и ________________________________________________________
и Please refrain from contacting us through text messages or emails because netiquette has been violated ЕЕЕЕЕЕin the following way:
и ________________________________________________________
и ________________________________________________________
и ________________________________________________________

Please abide by your lease and submit all future correspondence in writing to the address below.
Please abide by our correspondence policy and submit all dealings in writing to the address below.

Signature/Date
Email and TEXT Message Disclaimer:
To Tenant:

1. Please note that email and text messages are not accepted method of communicating with your landlord.
2. While the use of emails and text messages may be convenient and quick, and helped to expedite past interactions with the landlord, the use of emails and text messages present problems as well.
3. You are notified that responses to emails or text messages are not an accepted form of notification from Landlord; in addition, landlord may inadvertently or unintentionally skip text messages and emails.
4. A formal written letter to a landlord accomplishes many things. For one, it reaffirms the tenantТs reason for contacting the landlord. Second, it helps to give second thoughts to the writer about the necessity of a complaint or issue for contacting the landlord. Third, by making a hard print of a letter, the writer has an extra step to make sure the tone of a letter is appropriate to the tone desired.
5. Emails and text messages usually lack the proper tone of the communication desired and while leisure communications between friends can be disregarded; however, communications between customer and vendor canТt professionally disregard implied tones. Enforcement may be required once unlawful or unreasonable demands are expressed.
6. The use of emails and text messages between landlord and tenant should be limited to being short brief and concise. Such as Happy New Year, FYI rents late but is on its way, expect a letter in the mail, Help, the roof is leaking.
7. Finally, this disclaimer is only to inform current tenants of the idea and courteousness of the concept of netiquette in the digital communication age.
Email Disclosure Based on the concept in these web pages:
http://www.morebusiness.com/running_your_business/marketing/emailtone-mb.brc
http://careerplanning.about.com/od/communication/a/email_tips.htm

Signature/Date

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Re: Text & Email Disclaimer by Garry on August 22, 2021 @15:42	[ Reply ]

Daniel, I like what you have put down here. But I think you should carry this 1 step farther, before you send it out to any tenants. First, you should check with your state's LL/T laws, to see if they say anything about how communication between LL/Ts should be handled. Next you should contact a local attorney in your area AND a local judge, to see if it's acceptable or not, to use texts and emails for communication. For instance, Judge Judy has been accepting texts and emails from both LLs and Ts for several years now. If judges in your area accept texts and emails in their courtrooms, then for you to NOT accept them, may pose a problem for YOU if you ever end up in court. Currently, yes, formal notices ( 3 day, 30 day, etc )are supposed to be in writing. But nowadays, with texts, emails, and phone calls being the "normally" accepted method of everyday communication, you may want to revise your letter before you send it to anyone.

Re: Text & Email Disclaimer

Re: Text & Email Disclaimer by Robert on August 25, 2021 @18:30	[ Reply ]

#2 and #6 contradict each other. You say you dont accept them and then you say you do. Please abide by your lease and submit all future correspondence in writing to the address below. Please abide by our correspondence policy and submit all dealings in writing to the address below. You just repeat the same thought twice here. #1 covers it. If you want at least write a friendly paragraph based letter instead of all the numbered points. You will not appear so over the top. If this is all that important to you, then put it in the lease. That is the ONLY thing the judge will ever look at or enforce. IMHO I think you are unreasonable on this whole point. An occasional poor message should just be let slide. If the are obscene then just tell them to stop. I keep all relevant messages until after tenant leaves be they emails or texts. They be good evidence if things go south.