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Re: Unhappy tenant
by Robert
on August 25, 2021 @18:11
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Sometimes stuff happens. Sounds like you did your best to solve the issue. I would just keep them as tenants.
What are the laws in your state concerning broken appliances? In Colo if a major item is broken for more than x days you have to put them up in a hotel.
Give them free days rent for the days they are not there.
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Re: Unhappy tenant
by Thomas
on August 26, 2021 @08:58
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Good Morning Robert,
Thank you!
Will have to look up the appliance fix in FL, we fix things as tenant notifies us. We gave them a five day rent credit, still complained.
Thanks, Tom
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Re: Unhappy tenant
by Robert
on August 29, 2021 @19:55
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Hopefully things will settle down now. I think you were fair in handling this situation. An issue came up and you handled it in a timely manner and you rebated them. You did everything correct.
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