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Re: Tenant's Complaint About Other Tenant
by Anonymous
on October 14, 2012 @09:18
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Since you have not verified if the complaints are legitimate, I would just send a generalized letter to ALL tenants reminding them of the smoking guidelines on the property. Be specific as to where the property ends if you do not allow it outside withing property lines.
As to the noise, excessive noise during the day can be a violation of the lease. Your lease might have a quiet enjoyment clause which covers both day or night. Blasting the TV or music to concert level during the day is not acceptable. We had a tenant that did this to the point the floors and objects on tables were shaking. We called the police and they were giving a warning and then a citation/summons when they continued to do it. But it has to be excessive. Hearing the murmur of the TV is not excessive. Excessive is when you feel you are in the room with the TV and can hear every sigh the program makes.
The letter can be as start along the lines of "Management has recently received several queries from tenants regarding smoking on the property and excessive noise...."and take it from there. No one specific gets called out.
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