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Re: Service Call Charge
by CA/OR
on March 5, 2015 @01:31
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Your response will set the tone for the relationship hereafter.
Given the best intentions, you can appreciate the human error of accidently dislodging the plug from the outlet....and whatever the situation with the tenant's good-intentioned father, I suspect he was just trying to help, in a simple unintrusive means.
Human error aside, it appear there may be integrity flags if she is intentionally lying about the circumstances; however, if those are the facts, I would pay the service charge this one/first time but would impress upon the tenant that she is responsible for payment for any future similar occurances; with the reminder that no work is to be done on anything unless prior approval.
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