Re: Quit engaging - Landlord Forum thread 334241

Re: Quit engaging by Anonymous on April 28, 2015 @16:50

CC is correct and you are wrong. There are common traits in people, and tenants are people. I run into chatty-cathy types in both my tenants and my contractors -- particularly those who work or live alone. These folks evidently don't have enough social interaction and they can talk up a storm about any number of things that don't have anything to do with me and my business. I don't feel compelled to listen ad nausem and I have things to do with my time, so I usually shut them down quickly and never let it happen again, which usually means dealing with them at arm's length. And you usually don't have to worry about hurting their feelings, they get this from practically everyone in their lives which is why they've laid it on you to begin with, they've worn out everyone else and they've built up a shell. Good customer service is knowing what to spend time on and what is NOYB, literally. Courteous written or texted interaction is just fine -- in fact, better than curt or exasperated face to face or telephone conversation. When you have a little more experience as a landlord or with a multitude of people in other aspects of life, you'll realize how true this is.

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Re: Quit engaging by Anonymous on April 28, 2015 @18:57	[ Reply ]

it sounds like the problem is you and not tenants or contractors. you sound anti social?