Re: Chronically Complaining Tenant - Landlord Forum thread 350203

Re: Chronically Complaining Tenant by Garry on January 17, 2017 @17:44

I think what you have here is a "helicopter" parent "hovering" over your new tenant, and being over-protective of her "baby" that is on his/her own for the first time. There's nothing wrong in that, even though it frustrates you to no end. There's really not much you can do about it, except deal with each complaint one at a time. One thing you could try, is to write a letter to both your T and the mom, saying all complaints (other than emergencies) need to be in writing from you TENANT only, not the mom. The mom is a co-signer only, and doesn't live there. Tell the mom if she truly wants her kid to be out on their own, she must let the child be responsible enough to write a letter, or at the very least, text or call the LL. Keep offering them the "happy clause" every time they complain about something. Check out all complaints, but tell the mom, if the complaints are not founded/real after you check them out, that you will not be renewing their lease when it comes up for renewal.

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