Re: Tenants asked me to buy them a microwave - Landlord Forum thread 249169

Re: Tenants asked me to buy them a microwave by Mary on February 26, 2012 @12:24

Are you so paranoid that your tenants are going to request something from you, and you will not be able to say NO! It's easy, just say NO, when the tenant request something you do not do. Why get worked up over something that might not occur?

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Re: Tenants asked me to buy them a microwave by Anonymous on February 26, 2012 @12:42	[ Reply ]

You sound like the only one getting "worked-up" here. Your other post regarding rental consessions is appreciated but those are terms understood prior to the lease being signed. This is a case where the tenant is asking for a consession after signing on the dotted line.

Re: Tenants asked me to buy them a microwave by Mary on February 26, 2012 @12:50	[ Reply ]

So, why do you think customer service ends after signing on the dotted line? It's easy to say " I'm sorry, we do not do that." Instead, some landlords are so afraid that if they do anything, that the flood gates will open and they are at the tenants mercy! Is this because they lack customer skills in dealing with tenants?

Re: Tenants asked me to buy them a microwave by Anonymous on February 26, 2012 @13:09	[ Reply ]

With that logic, I should feel free to ask any business that I'm working with to just give me discounts and freebies. When they don't agree, I'll just tell them that they lack customer service skills and are providing bad customer service. That doesn't make any sense. I know that when I sign-up for something, I don't feel entitled to get more than what I've agreed to.

Re: Tenants asked me to buy them a microwave

Re: Tenants asked me to buy them a microwave by Anonymous on February 26, 2012 @13:10	[ Reply ]

Mary, Please tell me what you do after you say yes to this that and the other thing. Then you say no. After they are told no the become hostile and uncooporative. What then? I think that it is a slippery slope. It makes for a bad relationship with someone who feels they are entitled. I think a gift certificate right in the get is really the best answer. Be sure you get that in the mail before you answer any requests or demands!

Re: Tenants asked me to buy them a microwave